Once you have completed your registration, submitted all the required documents, and your payment has been confirmed, we begin working to identify suitable employment opportunities that match your qualifications, skills, and career preferences.As opportunities become available, either Upgrade Recruiting Agency or the hiring company may contact you to schedule an interview.Our role is to actively recruit on your behalf and work towards securing suitable interview opportunities. The final decision regarding interviews and job offers is made solely by the employer based on their hiring requirements.We remain committed to supporting you throughout the recruitment process and keeping you informed of any relevant opportunities.

We recruit for a wide variety of positions across multiple industries.Simply tell us the type of job you're looking for, and our recruitment team will work to match you with suitable employment opportunities based on your qualifications and available vacancies.

No. We do not guarantee employment or interview invitations.Upgrade Recruiting Agency is committed to actively working to secure suitable employment opportunities based on each client's qualifications, experience, preferences, and the vacancies available through our recruitment network.While we make every reasonable effort to connect clients with employers, the final decision to offer an interview or employment always rests with the hiring company.If, after the 10-working-day processing period and the 90-day waiting period, you have not received an interview invitation, job-related update, or employment opportunity relating to the service purchased, you may be eligible to request a 50% refund, in accordance with our Refund Policy.

Upgrade Recruiting Agency offers a variety of employment and career support services, including but not limited to:Local Job PlacementResume (CV) Creation & ModificationInterview CoachingVisa Application AssistanceDocument/Passport AssistanceBusiness SupportIf you're looking for a service that isn't listed, feel free to contact us. We'll be happy to let you know if we can assist.

Monday – Friday: 9:00 AM – 4:00 PM

Our standard processing period is 10 working days (excluding weekends and public holidays).After processing is complete, there is a waiting period of up to 90 days during which we actively work to secure suitable interview opportunities for our clients.

Customers may:Visit our office and pay in person.Make payment online using our available payment options.Payment instructions will be provided by a member of our team.

A customer becomes eligible for a refund only after both the 10-working-day processing period and the 90-day waiting period have expired, provided they have not received an interview invitation, job-related update, or employment opportunity relating to the service purchased.Eligible customers may request a 50% refund, subject to the terms and conditions of the service agreement.